San Antonio, 78245
TX, United States

1 reviews for Texas Premier Locksmith

  • Lovesteffa L.
    • 1
    • 13. May 2014

    Do NOT use this business if you are in need of a locksmith for your residence. We recently moved to New Braunfels & our new home had two deadbolts that were difficult to lock and one that we were unable to lock. I called Texas Premier Locksmith in New Braunfels & I was told it would be $45 for each deadbolt lock to be repaired so I scheduled an appointment to have them service our home the next day. When the locksmith arrived he looked at each door & said it would be $60 to fix the deadbolts. It took him less than 10 minutes to drill in each door frame & no extra parts were necessary. The bill totaled $270!!! There was a service fee & other fees added that were not mentioned when I called for a quote the previous day. My husband was outraged so the locksmith "knocked off" the taxes. I called the company & the girl I spoke to was polite but of no help. My husband spoke to the manager, who was rude & adamant his locksmith tech did not over charge. I do NOT recommend using this company as I am not a fan of hidden fees or impolite managers.